1 KEY QUESTIONS

Questions

Answers...
And where to look for more information

Are you overspending on adult services? Are individual service budgets overspent? Go to Assessment and care planning in this module and Finance Module
Are your adult services performing well against national performance indicators? How does your level of expenditure compare with other authorities'?

Go to www.doh.gov.uk/paf for more information about what it can offer and how to obtain a copy

In Wales data can be obtained from www.lgdu-wales.gov.uk
Do you have delayed discharges from hospital? Go to Working With Health For more information about government policy on delayed discharge and the support that is available see www.doh.gov.uk/jointunit/delayeddischarge/index.htm
Have the financial implications of 'reimbursements' been considered? Go to Working With Health in this module and Finance Module: Managing pooled budgets Partnership Module: Budgets
Do you have adequate, responsive and preventative services which minimise cost? Go to How to Manage Supply in this module
Are you getting the best services for the money available? Go to How to Manage Supply in this module And Commissioning module
Do you receive sufficient information to monitor expenditure and to plan future services? Go to How to Manage Demand: Data and management information in this module
Are you maximising your income? How to Manage Demand: Charging and income maximisation in this module and Finance Module: Managing income
Do you have appropriate and cost efficient transport services? Go to How to Manage Supply: Getting others to help; developing the community; Transport in this module
Does your local community infrastructure promote inclusion and choice? Go to How to Manage Supply: Getting others to help, developing the community,
Do you have an effective direct payments system in place? Go to How to Manage Supply: Maintaining independence; Direct payments in this module
Have you in place the right staff with the appropriate level of skills? Go to How to Manage Demand: Assessment and care planning; Staffing issues
Are you aware of the main policies that help you shape your services?

Go to
Sources in this module

Or for Department of Health guidance on individual client groups go to

NSF Older People, www.doh.gov.uk/nsf/olderpeople
The NSF for older people in Wales will be published in 2004

A Strategy for Older People in Wales
www.wales.gov.uk/subisocialpolicy/content/ssg/contents-e.htm

NSF Mental Health, www.doh.gov.uk/nsf/mentalhealth.htm
Adult Mental Health Services: A National Service Framework for Wales


Valuing People, www.doh.gov.uk/vpst
The Welsh Mental Handicap Strategy Guidance 1994 (Call the publications centre at the Welsh Assembly on 02920 898688 for a copy).

In Wales policies and guidance can be found at
www.wales.gov.uk/subisocialpolicy/index.htm
In Wales the guidance on the unified assessment (single assessment in England) is significantly different . See "Creating a Unified and Fair System for Assessing and Managing Care"

For more information on services for people with physical disabilities, www.disability.gov.uk